Bedford – Ted Hattin saw a culinary void as he regularly drove the stretch of Route 101 from Milford to Manchester on his way to work. He knew what would fill that gap: A butcher shop.
Hattin's Bedford Prime Meats opened up nearly three years ago with a full selection of fresh meats the former restaurant owner cuts himself.
"It always amazed me that there was nothing here," Hattin said.
Apparently he wasn't the only one.
Right around the same time Hattin's store opened, The Meat House put in one of its shops less than a mile away. Across the street, the Harvest Market countered with its butcher shop.
Butcher shops and speciality stores featuring quality cuts and meat already prepared for the oven or grill are an increasingly popular alternative to buying packaged meat from a bin at the supermarket.
Colby Tancrede of Bedford places a rib eye steak in place in the case at Bedford Prime Meats yesterday afternoon.
Butcher shops are nothing new, but their numbers began declining when supermarkets boomed over the latter half of the 20th century.
"If you go back 30, 40 years ago, meat markets were very popular," said John Dumais of the New Hampshire Grocers Association. "There now seems to be a resurgence."
Mike Bourgoine, president and CEO of one of the region's biggest wholesalers, the Pembroke-based Associated Grocers of New England, said he also seen the trend.
"I think in the past five years you've see them coming back in vogue," Bourgoine said.
"I think they are getting more popular because people want high quality and they're not getting it in the grocery store," said Loren Foster, the butcher of Your Hometown Butcher in Hudson, which opened three months ago.
Foster, who spent most of his career working for chain markets, said people also like the personal service they don't always get at supermarkets.
The newer look of butcher shops are along the lines of the Meat House, smaller shops which complement their meat selection with wines, cheese, crackers, gourmet sauces and dips, and deserts. You can fill a bag from the large barrels of walnuts and peanuts at the Meat House, but you won't find many vegetables.
The prices are not cheap -- although Hattin says his fresh ground beef costs less than in a supermarket -- but there are usually plenty of people behind the counter so you don't have to wait long. Quality and customer service is the mantra of these small shops.
"We don't try to beat supermarket prices," said Ben Hoza, a manager at the Meat House in Bedford. "Customers come in here for the service and the best cuts of meat."
The Harvest Market of Bedford responded to its competition with its own re-designed butcher shop, something other supermarkets have done with varying degrees of success.
While three competitors are within a mile of each other in Bedford, Tony Heath of the Quality Cash Market said he has seen more butcher shops go than come in Concord and says it is imperative to build a loyal following.
"You have a product that doesn't last forever," Heath said. "The overhead usually does you in. It's tough for the small guy to survive."
Heath said he was one of the last butchers to buy beef still hanging off the hook; now most beef comes in boxes, vacuumed packed in big slabs. The butcher then trims the fat and determines the thickness of the different cuts.
The Quality Cash Market, open for almost 80 years, bills itself as the best meat market in Concord and puts on no airs.
"We have a few things you might call gourmet, but I like to stick with the standards," said Heath, who has been cutting meat since he was a teenager working at the Packers Outlet in Franklin almost 40 years ago.
Like the Meat House, Bedford Prime offers a good selection of wines and has an interesting variety of cheese spreads, in addition to large tins where customers can pour their own olive oil. But like the Quality Cash Market, the core of Hattin's business is in the long glass coolers that are piled high with prime cuts of fresh meat and filled with taste-tempting pans of marinated specialities.
Many customers don't have time to cook a meal from scratch, so butcher shops offer meats ready for cooking such as like marinated sirloin tips and stuffed chicken. Heath started offering shish kabobs about 20 years ago and has sold a half-million since.
"Supermarkets are geared for one-stop shopping; we can't compete with them for groceries," he said. "You have to have a speciality."
Tim Jensen cuts up some prime rib-eye at Village Meat & Wine.
Photo by Sam Morris
Interested in feasting on USDA aged prime beef? How about range-fresh Shelton Farms hormone- and antibiotic-free poultry, or perhaps a plump pork chop stuffed with a well-seasoned medley of wild rice and mushrooms?
Look no further than Village Meat & Wine, a Las Vegas specialty market that originally opened in 1977.
Craving something a bit more exotic?
Visit Village Meat for alligator sirloin steak, bison patties, wild boar medallions, elk loin chops, rack of kangaroo, ostrich rib roast, roasted rabbit, rattlesnake and boneless leg of venison, to name just a smattering of the more unusual cuts of meat and game available at the market, which also carries specialty raviolis such as duck, lamb, lobster and pheasant.
No time to sit down for a proper meal? Forget about snacking on beef jerky when there's elk or buffalo jerked meat afoot.
"It's not what you'd find in a typical grocery store," said co-owner Tim Jenson, who purchased the market in 1999 with his wife, Chemaine Jensen, when the original owners, Glen and Emily Hare, retired. "We also make over 20 different sausages ourselves -- including buffalo, ostrich and quail -- and carry Japanese Kobe beef, the highest grade of meat you can get. They massage it and feed it sake and all that."
Indeed, according to the Food Lover's Companion, a comprehensive culinary reference publication, Kobe beef cattle are actually massaged and also fed a special diet that includes a lot of beer, which results in beef that is extraordinarily tender and full flavored, not to mention extravagantly expensive and rarely available in the United States. Kobe hamburger at Village, for example, runs $5.98 a pound versus about $3 for supermarket hamburger meat.
While the market's myriad meats all sell well, Jensen -- a journeyman meat-cutter since age 17 -- said USDA prime beef, which according to the Food Lover's Companion is typically reserved for fine restaurants and specialty butcher shops, is the market's bread and butter.
"Prime is our No. 1 seller, and that's what keeps our doors open," Jensen said.
Just ask Donald Bell, a professor in the food and beverage department at UNLV's William F. Harrah College of Hotel Administration, who visits Village a couple of times a week to pick up prime steaks.
"That's why we come here -- they're the best in town," said Bell, a regular customer for the past four or five years who has referred numerous friends and colleagues. "Any specialty meat we need at the college we also get here. (The Jensens) are very nice to work with, too."
So how does the market rate price-wise when it comes to USDA prime meat?
"Our boneless prime rib-eye is $13.98 a pound," Jensen said. "Other places in town charge significantly more."
Indeed, Whole Foods Market, a natural and organic foods retailer with 166 stores in North America and the United Kingdom, including a year-old local location on West Charleston Boulevard, charges $24.99 a pound for boneless USDA prime rib-eye, according to an employee in the store's meat department, who went on to note that the cattle were grain-fed and the meat is hormone- and antibiotic-free.
Village Meat & Wine
Owners: Tim and Chemaine Jensen
Year founded: 1977
Type of business: Specialty market
Address: 5025 S. Eastern Ave., Suite 23
Employees: Three
Likewise, Primetime Meat Market, a Two-year-old Henderson butcher shop and specialty market loscated on West Horizon Ridge Parkway, offers USDA prime rib-eye beef for $20.99 a pound, according to its Web site.
"We set our quality high and keep our prices down," Jensen said. "We've been around so long we have prices locked in."
But as its name suggests, there's more to the market than merely meat.
Village also stocks selected wines in numerous varietals from a plethora of nations, including Australia, Chile, France, Germany, Italy, Portugal, South Africa and the United States. Prices range from $6 a bottle to $150, although the typical sale averages $6 to $12.
"We try to carry hard-to-find wines from around the world," Jensen said. "We've got wines from China, Israel, Romania -- Romanian wines are probably the best in the world."
But what's fine wine without a wedge of imported, gourmet cheese served on the side?
"We carry 40 or 50 varieties of cheese," Jensen said.
But if Tim Jensen is the market's meat maestro, Chemaine Jensen is Village's cheese whiz. And we're not talking Velveeta.
Village carries a vast variety of imported boutique cheeses, including Asiago, Camembert, Cheshire, Port-Salut, mushroom or garlic Brie, Cambozola, lemon Stilton, Roquefort, Edam, kasseri and mascarpone.
So what are local cheese lovers stocking up on?
"One of my No. 1 seller is the Vermont white sharp cheddar, which is $9.98 a pound," she said. "We also have a popular applewood smoked cheddar for $10.98 a pound, and a cheese called Huntsman, which is a layered cheese with cheddar and English Stilton. There are also a few I only bring in for the holiday, like Windsor red cheddar with port wine, which is red and white and really pretty."
Upon purchasing Village Meat & Wine in 1999, the Jensens expanded the business, leasing the adjacent suite and doubling the size of the market, which is packed with a wide array of specialty products not typically available at the neighborhood grocery store. The selection of gourmet goodies includes truffles, caviar, pbtis, spices, seasonings, sauces, dried pasta, olive oils, vinegars, crackers, cookies, coffee and tea and other specialty items such as marinated mushrooms and olives, and Italian roasted peppers.
As one customer was overheard to comment as she browsed Village Meat, "This store makes you hungry just walking down the aisles."
The Jensens also installed a humidor and now offer two dozen different cigars ranging in price from $5 to $20. The decision to carry cigars made sense to the couple.
"Basically, cigars are enjoyed at the end of the meal, like having a dessert wine and a cigar," Chemaine Jensen said. "And Tim smokes cigars."
Over the years, Village Meat & Wine has garnered an unusually loyal clientele, with a diverse customer base that was seemingly unaffected by the change in ownership.
"We get lawyers, doctors, politicians, your blue-collar workers like us -- it's a nice variety," Chemaine Jensen said, adding that some people go out of their way to shop at the market. "We have people who come in from St. George, Lake Havasu and Kingman."
The Jensens attribute the success of the market to hard work and long hours coupled with extra-friendly customer service.
"We really try to cater to our customers -- that's really important and that's what keeps people coming back," Chemaine Jensen said. "And when you have so many regulars you get to know them, you learn about their families, and that's the nice part about being a small business. A lot of people like the fact that it brings back memories of when they were kids going to the corner store and everybody knew their name."
Meat markets stake survival on prime products, superior service By Providence Cicero Special to The Seattle Times
When was the last time you brought home hamburger freshly ground and wrapped in butcher paper?
Independent service meat markets, where butchers cut, trim and grind meats to order, are a rare breed. Like other independent retailers, they must compete against big-box stores like Costco, supermarket chains and even specialty stores such as Whole Foods Market, which include service meat departments.
When today's consumers consider where to spend their hard-earned cash, convenience and price often trump service.
But meat markets remain. Many have been around for generations. Their proprietors say they are thriving, though they acknowledge the business has changed.
Service drives their success as much as product. That means passing along recipes and cooking tips or offering marinated, smoked and stuffed cuts to save customers prep time at home. Some are specializing in all-natural, organic, kosher or halal meats — the latter two handled according to prescribed religious guidelines — because that's what more consumers want.
Family business
Some in the trade think meat cutters are an endangered species as meatpacking houses do more and more of the cutting for chain stores, and machines do the packaging. But those who started in their teens as "clean-up kids" and learned butchering from their fathers and grandfathers find it hard to do anything else.
Last year, when Crystal Meats closed after 57 years at Pike Place Market, two former employees, Shawn Beresford and Ted Coffman, thought long and hard about whether they wanted to stay in the business.
"We love cutting meat," says Beresford, who works with the knives his grandfather, an Iowa meat cutter, used.
The pair opened Shawn and Ted's Quality Meat Market in Renton in December, selling only all-natural beef, pork and chicken. They also have a smokehouse. Using family recipes, they hickory-smoke sausage, Canadian bacon, chicken and turkey breast as well as pepperoni, an item so popular they move 150 pounds of it a week.
Shawn and Ted's Quality Meat Market opened in December in Renton and sells only all-natural beef, pork and chicken.
Jeff Green, who with his wife, Trisha, owns B & E Meats & Seafoods, says, "Stores like Whole Foods and Metropolitan Markets are only doing what the independents have been doing for years." Mostly, however, he sees a trend toward less service. "People seem willing to give up the service for the savings."
Ted Coffman, left, and Shawn Beresford of Shawn and Ted's Quality Meat Market in Renton work with Vashon Island beef from Misty Isle. "We love cutting meat," says Beresford, who works with the knives his grandfather, an Iowa meat cutter, used.
"Quality sells wherever you are." The store is set up so customers can see how everything is handled. "We do all our work in front of the customers," says Beresford. "People ask a lot of questions, and I spend a lot of time talking to customers. They want to know how we do things and be educated about what they are buying."
B & E Meats & Seafood in Des Moines is an offshoot of the B & E in Burien, opened in 1958. Jeff Green, co-owner with wife Trisha, says service keeps them competitive. His business has grown since Green's father opened the Burien shop in 1958, branching out into seafood and custom smoking and opening a second shop.
Tough to break into
Opening a meat market requires a steep initial investment in machinery and equipment. That, coupled with small margins, long hours and physically demanding work, might be why there are so few newcomers to the business.
"The difference between a supermarket and an independent market like this is that my customers are my family. It's a living, breathing force in the community. You become part of people's lives."