Over 99% of customers are great! Here's a partial list of the other less than 01%
Do you know any of these people?
(from another forum)
The Haggler. - This guy tries to get a discount on everything. I've had people try to haggle on a U.$5.00 paperback. Some of these people just ask reflexively before even looking at the price. For some reason they all seem to be from New York or third world countries.
The Corporate Devil Woman. - She makes a lot of money doing something completely non productive consequently she thinks she is entitled to all your attention and abject subservience.
The Brood Mare. - Thinks that the fact that she has spawned means she doesn't have to consider anyone other than her kids.
The Lost Boy/Girl - Expects you to find everything for them. Phrases like "They are sorted by authors last name." mean nothing to them.
Mr. Validate My Purchase. - Wants you to tell them how smart they are for buying what they just bought. Of course you can't tell them that Fung Shui is crap and Oswald acted alone.
The Comparison Shopper-keeps saying things like "Well, STAPLES is cheaper."
The nonexistance denier: Asks if you have any more of a certain product. When the inventory says zero, asks if you can check the back. When there are none in the back, denies that they dont exist in this store and wither asks to speak to a manager or asks the cashier, who then calls you saying she has a customer looking for that product.
The second opinioner-The person who doesn't like your answer and walks around the store asking every other employee who either says the same thing, or referrs them to you
The wander and dropper-The person who wanders around a store, picks up something and carries it for awhile, decides they don't want it and leaves it wherever. Bonus points if it's perishable
The TMI-The person who insists on telling you exactly why they are buying preparation H and how they got the problem to begin with.
Madam Forgetful - manifests in several behaviours including but not limited to: always brings in items to return, never has a receipt, despite being told every single week she needs one; brings expired coupons every single week and waits while the checkout operator has to go through every single one to weed them down; asks about product X, then product Y, mmm, and how about product X?
Mean Bastard - literally just gets his jollies making physically small women and new staff cry. Probably has some kind of bad life, and chooses to take this out on complete strangers, but only those who can't defend themselves.
And Man - keeps making statements to which you just want to say "..and?", like "Other store has this cheaper" or "I want completely ridiculous over-the-top service that you don't even offer or I'm going to your competitor" or "I know your manager".
The Paris Hilton: the person who calls the store, rattles off a list of things she wants, and instructs us to have it all up and bagged at the service desk so she can come in and pay for it later. Basically she expects us to be her personal shoppers (I just call them Paris Hiltons because Paris seems like the kind of VIP who can have a personal shopper)
The Notforme - never shops for themselves, but always talking about how it's for someone else. Always tells you this seven times a minute and uses it as a magic talisman against buying anything
The Change Granny. - Why do old ladies always carry insane amounts of change and insist on giving ME exact change when I know that the only way she could have accumulated it all was by paying with notes elsewhere. The Fashionably Late - On a good day, these show up about five minutes before closing and expect full service. Usually, however, they show up five minutes AFTER closing at the earliest and still expect full service.
The Desperately Early - They show up half an hour before the store opens and do one of two things. One: they demand you open early and sell them what they want; or, Two: they demand you open early and (assuming management decides to open early) wander aimlessly around the store without making a purchase.
Phone Shopper, Type A - They call the store, typically at the busiest time of day, and ask twenty minutes worth of questions, expecting the same service they would get if they were really in the store. These often mutate into the Paris Hilton strain of Sucky Customer.
Phone Shopper, Type B - This is the escalated form of The Blatherer. This person does not trust salespeople or is too shy to talk to them. He or she comes in to a store to purchase a product he or she knows little or nothing about, then calls a friend on the cell phone. They will spend hours on the phone with said friend, wandering through the store trying to figure out which product to get. This is especially bothersome when the salesperson can overhear the conversation and knows within minutes EXACTLY which product to recommend.
The I know the owner - Claims to know the owner but really doesn't.
The I know who your boss is - SC who claims to know your boss in order to get you in trouble for insipid things.
LOL I like this brother Larry, have met a lot of these !!
Two fast ones here.
The store I retired from had a young female store manager( 32) I think the world of her, she had a couple sisters that traded at the store, one was a hard one to deal with. one day as I was coming from the back f the store ( coffee break lol ) she was outside my market door giving one of the guys hell because she wanted a DEAL on some steaks. I was on their blind side, I over heard her bitching him out because he wouldn't give her a deal on price, I heard him tell her, I'm sorry I'm not allowed to do that, only Leon can do that. she said, DO YOU KNOW WHO I AM ?? DON'T MAKE ME HAVE TO CALL MY SISTER. At this point I was right beside them, she looked at me and I had my cell phone in my hand dialing her sister ( The Store manager ) who was off that day. she answered and I told her, just a minute, your sister wants to talk to you, I hand her the phone,told her, I saved you the trouble, here she is. AWWW if looks could kill !! lol
she ran her mouth a few minutes about a deal, I saw the look come across her face, she hand me my phone back, cuss and went out the door. A few minutes later my store manager call me back, Told me, you run my market, I know the " Meat gods " let you make deals when you want to, I never bother you about much, BUT if my sister ever pulls that **** again and you fall weak for her crap " I'll kick your old ass !! lol
Once I was on the meat case, it was around 12:30 on a Thursday, I was young in these days, about 19, this guy came up to me and said, City Market down the street has neckbones for 19 cents a lb, you got 29 cents. In those days we didn't match others adds, he kept on running his mouth about this in a smart ass way. I told him, well sir all I can say is you get what you pay for, our bones has a lot of meat on them & are fresh, those they got are bones with very little meat and been frozen, I knew this guy, his wife bought everything, if he tried to put something in the buggy, she would take it out. At this time there were 5 women on the case looking & buying. He came up to me again about those 19 cent neckbones, real smart ass. A few of the women was looking and listening to him. I finally told him, Sir, if those neckbones are 19 cents down there & ours 29, SHOULDN'T YOU BE THERE INSTEAD OF HERE RUNNING YOUR MOUTH ABOUT THEM BECAUSE THEY MAY BE OUT BY THE TIME YOU SHUT YOUR MOUTH !! He took off mad, went to his wife up the isle, said something to her and went out the store. two of the women told me about the same time, I'm glad you shut him up, he is a ass, another of the ladies came up and told me, He is late now, I just left from there about 15 mins ago, that was a one day special and they were already out !! the guys wife came up about that time, got her some neck bones, looked up at me, " thank you " she said, he is gone to the car, now maybe I can get my shopping done LOL
The second opinioner-The person who doesn't like your answer and walks around the store asking every other employee who either says the same thing, or referrs them to you
This one causes a lot of problems when meat cutters late in the evening used this to get out of cutting a special when we were long in the case , " SORRY we out till the truck get here in the morning"
I use to tell my cutters IF YOU USE THIS, go tell everyone else so ya'll have the same story. I have seen this customer catch another cutter and they would cut the special and the other one is in trouble. because right to the Store Manager they run !
How about cutomers who buy trimmed tenderlion steak for sliceing into steaks and one chicken to remove skin and cut into potions then after you rewiegh the products and she or he claims for the missing millgrams.
lmao yesterday i got i know the owner when the owner was standing next to m ein a meat coat...he was back helping me wrapp and do what he could where i was short handed...he didnt even say anything just let her think she knew him...it made my day
you forgot one....what about the people who come in a week after the sale ended expecting to get the same product for last weeks sale price...happens to me all the time..just happened today and she turned into a second opioniorer......she wanted the ground chuck in 10lb bags we had on sale last week for 2.19 i said ma'am those are not on sale this week but if you want one i can make you one real quick but the price is 2.49 per lb. then she turned in a "I know y our boss" when says call Anita (my boss lady). I said ok...she gets the same answer from anita....can't stand people like that....why can't they coime and get it WHEN its on sale not the following week....anyway this lady nailed 3 of those on the list...should give her a reward or something.
Qualitycuts this will save you time and steps, give them the junk off it in a smaller package and tell them you saved the waste for their dog & cat, make sure you add a few little pieces from the bone barrel.
you for got the bitch, the one that can find something to bitch about every foot of the case. nothing you show her is right, nothing you cut for her is right but she will take it because she is in a hurry and can't waste any more time trying to get something did right.she knew she should have went to so and so store to start with.
Actually, I didn't forget anyone. As I wrote earlier, it's not my list. It's a 44 page blog from customers suck dot com. I copied a few from the first posters list and then maybe a few responses. Just (part of) page one, two, and maybe three.
In some ways Im lucky I don't deal face to face with my customers but it in other cases would be soooo nice...For example the cuttin I do is *custom* cutting...Someone has or has bought an animal or a portion of an animal and has given us instruction on how they want the animal cut...Steak thickness...how many in a pack..soup bones scraps and the best Roast size...Now where this gets frustratin is when we get the customer that wants 3lb roasts NO BIGGER,,,NO SMALLER...Don't give me any leway lol...so you have a 7lb sirloin tip...they want roasts from it...they get one the rest goes to grind then they bitch bout all the burger they got...OR we don't do any roasts smaller then 3lb except for the lovely extended family members of the owners (sarcasim was THICK there) They tend to have MASSIVE animals and only want 2-2 1/2 lb roasts...steaks wrapped single (paper wrappin) 3/4lb packages of burger...I cringe when I see thier name on a carcess in the cooler...Typically from breakin to cuttin to wrappin and in the freezer a full hog takes me 30-35mins...With these people it's 1-1 1/2 HOURS lol...
